Sainsburys.jobs

Summary of the Role’s Main Purpose

To support the Buying & Merchandising teams in the set up and maintenance of DSV’s for online. To manage and improve the key performance indicators for service across the DSV portfolio. Initiate a project to review a half way DSV proposal utilising our distribution network. 

 

Principle Accountabilities

• Prepare relevant business cases in conjunction with the GM finance team to prioritise the order in which we set up new DSV’s
• Lead the project management process for DSV set up for both web forms & EDI.
• Liaise with all relevant parties to ensure the set up of new suppliers happens within budget and on time. These will include the supplier and their IT and sales team, JS IT , Coventry trading team, Online merchandise and finance
• Prepare status updates for the Online Steering Group
• With the GM finance and the call centre team set up tracking for all DSV’s around their delivery proposition and customer service. These should include average lead times, broken promises & customer complaints.
• Implement a process to prioritise the biggest issues and implement actions to resolve working closely with the supply base.
• Track the profitability of DSv suppliers using cost to serve model.
• Working with our logistics team, implement a project to review the potential of using our distribution network with suppliers holding stock at their cost as another option to improve profitability.
• Work with IT team and GXS to simplify DSV set up process.
• Daily/ Weekly Case notes sent to DSV to maintain acceptable performance
• Develop relationship with each DSV so that issue resolution can be made swiftly in favour of the Sainsburys customer
• Driving sales opportunities and expand the proposition – Travel Money, celebration cakes, school uniforms
• Identify opportunities for cost efficiencies and routes to profitability
• Manager DSV operations inbox
• Set SLA’s
• Standardise delivery proposition delivery notes and invoices across all DSV’s to Sainsburys brand specifications and to replicate the Sainsburys delivery note
• Maintain DSV info on connect
• Maintain IT issues log and drive resolutions
• Manage the internal DSV stakeholders Buyer legal, merch, customer, finance, PP, IT logistics
• Hold DSV accountable to contractual obligations to ensure Sainsburys differentiated service proposition 

 

Measures of Success 

• DSV sales & customer metrics hit target
• Proportion of range serviced through DSV’s and operational profit increase
• Meet agreed improvements to set up and ongoing DSV process

 

Resources available to the Job-holder 

• Merchandise Planning System, Retek, RDW, CrystalReporting, Excel
• Systems support and relevant training
• Guidance and support from the line manager
• Opportunityto attend online meetings where relevant

Level of Decision-making Authority

• Input on DSV processes
• Follow through of tasks and resolution to issues

Core Areas of Knowledge, Skills & Experience 

• Computer literate
• Previous DSV or GM stock management experience
• Systems knowledge especially Excel and MS office
• Analytical and numerical skills
• Good written and verbal communication skills
• Knowledge of business principles and core values

Living the values 

• Seeks to drive out inefficiencies
• Suggests ideas to improve our way of doing things
• Ensures that customers are at the heart of all decisions taken
• Takes accountability where needed to ensure  that our own and team targets are met
• Ensures that reports are accurate and timely and enables others to make decisions easily
• Treats self and others with professional respect at all times

£Competitive + Benefits