Sainsburys.jobs

 

Summary of the Role’s Main Purpose

To enhance Sainsbury’s reputation as a world-class retailer delivering the quality and innovation agenda to fully meet the needs and wants of our customers.

Fully accountable for the quality, safety, integrity and legal compliance of products within the category. 

 

Principle accountabilities:

 Delivering the Quality Agenda

• Identify and translate customer insight information into defined product attributes that meet the quality, functional and value expectations of the Sainsbury’s customer.

• To deliver Product Development in line with Brand Standards, Technical Specifications and relevant legislation.

• To operate within the business unit team contributing a full technical understanding of the product category, ensuring all quality safety legal and brand integrity requirements are met.

• Using Quality Sampling, Competitor Reviews and benchmarking to identify opportunities for quality improvement of existing products, implementing change for business benefit.

• Evaluate new supplier capability against business needs, conducting supplier approvals when necessary and make recommendations to the business unit to achieve optimisation of the supply base.

• Ensure all product specifications (with test certification as appropriate) are accurate and uploaded onto INSPIRE prior to shipment.

• Build networks internally and externally.  Share knowledge and opportunities and challenge ways of working to drive best practice.

Protecting the Brand

• Work with supply base to ensure suppliers are fully aware of Sainsbury’s Brand Values and performance expectations.

• Demonstrates seamless teamwork in day-to-day activities together with remote Sainsbury’s offices, through clarity of roles and responsibilities.

• Monitor and measure supplier compliance through effective analysis of audits/ visits, KPI’s and complaints.

• Supply base visit schedule agreed with Category Technical Manager and actioned to agreed timescales 

• Delivery of Category specific CR agenda.

• Timely delivery of accurate, legal and industry leading packaging.

• Effective management and closure of product incidents to agreed timescales.

• Support business in managing Branded complaints.

Driving Innovation Agenda

• Awareness of and feed ideas into the category innovation plan

• Identification of CR driven product opportunities which merit consideration for the Quality Investment plan and implement as appropriate

• Keep informed of retailing and industry technological advances and current affairs to drive innovation when potential opportunities are identified.

Category Performance

• Prepare and own feedback for Range Reveiws and Post Implementation Reviews influencing key stakeholders through appropriate recommendations and demonstrated results.

• Demonstrate commercial awareness, with a view to contributing to profit: adding value and reducing costs.

   

Measures of success:

• Revenue, Losses and Margin targets for Category achieved.

• Critical path management report achieved.

• Green score for compliance through internal audit.

• Activities managed within budget.

• All products meet attributes/criteria as defined in the product brief.

• Business KPI’s met.

   

Resources available to the job-holder:

• C3 Technical Assistants 

   

Level of Decision-making Authority:

• Supplier audit approval

• Product specification/test certification approval

   

Core Areas of knowledge and skill capability:

• Degree or equivalent in non-food product related or relevant scientific subject.

• Experience in a manufacturing or retailing environment

• Proven track record in quality management and/or product development

• Excellent communication skills

• Commercial awareness

• Knowledge of Brand management

   

Evidence of the following Leadership Behaviours:

• Uses knowledge to develop practical solutions to problems that fit with other processes.

• Takes advantage of every opportunity to communicate relevant information and is always approachable and visible to the team.

• Ensuring customer feedback is used to influence decisions made.

• Addresses difficult issues in an open and constructive way. Asking appropriate questions about performance rather than telling an answer.

• Uses processes to get results and recognising when to go outside of the process when the issue requires it.

• By looking to be stretched at work, stretching others and not reacting defensively to change.

   

  *LI-LB