We understand that the privacy and the security of your personal information is extremely important. This notice sets out what we do with your personal information, what we do to keep it secure, from where and how we collect it, as well as your rights in relation to the personal information we hold about you.
If you don’t want to read all the detail, here are the things we think you’d really want to know:
When we say ‘we’ or ‘us’ in this policy, we’re referring to the separate and distinct legal entities that make up the Sainsbury’s Group from time to time. Which of the Sainsbury’s Group Companies controls your personal information depends on the circumstances in which you are dealing with us.
It is your responsibility to ensure that the information you provide is truthful and accurate.
Whenever we process your personal information we have to have something called a “legal basis” for what we do. The different legal bases we rely on are:
We may use your information in the following ways:
The Sainsbury's Group – where appropriate we will share your personal information in certain circumstances with the other companies within the Sainsbury's Group
Our service providers - we work with suppliers to help us recruit successfully. These third parties process your personal information on our behalf and are required to meet our standards of security before doing so. These third parties include third party vendors who help us to manage and maintain the Group IT infrastructure.
Other organisations and individuals - we may share your personal information in certain scenarios. For example:
You have a number of rights under data protection legislation which, in certain circumstances, you may be able to exercise in relation to the personal information we process about you.
Where we rely on consent as the legal basis on which we process your personal information, you may also withdraw that consent at any time.
If you are seeking to exercise any of these rights, please contact us using the details in the “Contact Us” section below. Please note that we will need to verify your identity before we can fulfil any of your rights under data protection law. This helps us to protect the personal information belonging to our customer against fraudulent requests.
We use automated decision making, including profiling, in certain circumstances, such as when it is in our legitimate interests to do so, or where we have a right to do so because it is necessary for us to enter into, and perform, a contract with you. We use profiling to enable us to give you the best service across the Sainsbury’s Group, including specific marketing which we believe you will be interested in.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal effects for you or affects you in any other significant way.
If you are seeking to exercise this right, please contact us using the details in the “Contact Us” section below.
We take protecting your personal information seriously and are continuously developing our security systems and processes. Some of the controls we have in place are:
If you would like to exercise one of your rights as set out in the “Your rights” or “Automated decision making and profiling” sections above, or you have a question or a complaint about this policy, or the way your personal information is processed, please contact us by one of the following means:
If your enquiry relates to Sainsbury’s Supermarkets, Argos, Habitat or Tu:
By email: email@example.com
By post: Data Protection Officer at Privacy Team, Sainsbury's Supermarkets Ltd, 16th Floor, Arndale House, Manchester, M4 3AL
Or if your enquiry relates to Sainsbury’s Bank or Argos financial services:
By email: Privacy.Bank@sainsburysbank.co.uk
By post: Data Protection Officer, Sainsbury’s Bank, 3 Lochside Avenue, Edinburgh Park, Edinburgh EH12 9DJ
Or if your enquiry relates to Sainsbury’s Argos Asia Limited:
By post: Data Protection Officer at Sainsbury’s Argos Asia Ltd, 27th floor, Standard Chartered Tower Millenium City 1, 388 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong
You also have the right to lodge a complaint with the UK regulator, the Information Commissioner. Go to ico.org.uk/concerns to find out more.