Experience Designer - Internal Marketing Platform
Salary: Competitive Plus Benefits
Location: Holborn Store Support Centre, London, EC1N 2HT
Contract type: Fixed-Term Assignment
Business area: Sainsbury's Tech
Closing date: 11 September 2024
Requisition ID: 252840
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.
This position is a 9-12 months fixed term contract and can be based hybrid/remote across England with travel required for team collaboration once every 6 weeks.
About Sainsbury's:
At Sainsbury’s, our mission is to be the most trusted retailer where people love to work and shop. The Marketing team is central to this mission, driving brand awareness, customer engagement, and business growth. We are committed to creating a seamless and enjoyable experience for our customers and colleagues, leveraging cutting-edge tools and platforms.
The role
As an Experience Designer, you will play a key role in reimagining our Marketing Platform, ensuring it aligns with Sainsbury’s design principles and meets the evolving needs of our Marketing community. This hands-on role is perfect for a mid-weight designer experienced in tackling complex problems and working across the full design lifecycle—from discovery to delivery.
You will be part of the Customer and Loyalty Experience Design team, focusing primarily on B2E (Business to Employee) and B2B (Business to Business) initiatives. You will collaborate closely with product managers, engineers, and stakeholders across the business, utilising your expertise in user experience, accessibility, and interaction design. You will drive the design strategy for the Marketing Platform, ensuring it is intuitive and user-friendly.
What you'll do:
- Design Strategy: Work with the Product Manager to define and implement the design strategy for the Marketing Platform, ensuring it meets user needs and business goals.
- Discovery and Research: Conduct user research, discovery workshops, and usability testing to gather insights and identify key pain points.
- Design Implementation: Develop wireframes and prototypes to visualise and iterate design solutions.
- Collaboration: Engage with stakeholders across the organisation to share insights, present design concepts, and gather feedback.
- Agile Working: Actively participate in Agile ceremonies, contributing to the product roadmap and ensuring alignment with business objectives.
- User-Centric Design: Leverage user data and feedback to inform design decisions, ensuring the platform remains aligned with user needs.
- Stakeholder Management: Influence key decisions, advocate for a user-first approach, and facilitate cross-functional sessions.
- Ownership: Take accountability for the full end-to-end design process, from ideation to delivery, ensuring high-quality outcomes.
What we're looking for:
- Experience: Proven experience as a UX or Product Designer with a minimum of 3 years in a similar role.
- Design Skills: Strong design skills, with proficiency in Figma and the ability to work well within a design system.
- Collaboration: Excellent communication and collaboration skills, with the ability to work effectively with diverse teams and stakeholders.
- Adaptability: Ability to thrive in a fast-paced, agile environment, adapting to changing priorities and complexities.
- Problem-Solving: Experience in solving complex design challenges, with a solid understanding of system and service design.
- Time Management: Strong organisational skills with the ability to prioritise workload and meet deadlines.
- Advocacy: Passionate about design, with a strong desire to drive positive change and influence ways of working.
- Technical Knowledge: Knowledge of JavaScript design principles is a plus but not essential.
Support we will provide:
- Design Culture: A thriving design community with opportunities to share work, receive collaborative feedback, and engage in continuous learning.
- Standards: A mature design system and set of standards to guide your work.
- Expertise: Access to research, accessibility, and UX copywriting experts to support your design efforts.
Benefits:
- Competitive Package: Competitive salary and benefits package.
- Professional Growth: Collaborative and supportive work environment with opportunities for professional development and career advancement.
If you are a passionate and talented Experience Designer eager to make a meaningful impact on our Marketing Platform, we encourage you to apply.
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We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).