Senior Client Manager
Salary: Competitive Plus Benefits
Location: Holborn Store Support Centre, London, EC1N 2HT
Contract type: Permanent
Business area: Nectar 360 Ltd
Closing date: 06 October 2024
Requisition ID: 259234
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered and fuelled by data — and by great relationships with some of the UK’s favourite brands. The Nectar 360 team focuses on developing loyalty programmes, turning amazing data into something that makes a difference, traditional media and digital. It’s like an agency-within-a-retailer, and retail media is crucial. The culture might not be what you expect either, because there’s no set-up quite like this one. The team is a real priority because it’s connected to everything the business does and drives profitability. It’s where you can take risks, learn from them and be recognised.
You won’t find the typical stuffy corporate culture here, we pride ourselves on encouraging
innovation, autonomy and future thinking. All the things that ensure we continue to be ahead of the
curve in a competitive environment.
If you’re looking for an energetic environment where your talent can grow, we are actively recruiting
for a Senior Client Manager to join us and work with a portfolio of multi-national suppliers to
Sainsbury’s.
You will:
• Confidently manage client relationships to achieve annual client revenue targets through our
range of insights and marketing solutions.
• Develop a deep knowledge of the clients’ businesses both from a sales and marketing
perspective
• Lead the development of the key client senior contact strategy
• Lead annual planning process across insight and marketing solutions to drive ways of
working both at a tactical and strategic level
• Manage and support team in the delivery of all client marketing campaigns
• Establish a regular communication platform with the Insights commercial team to
understand and leverage insights opportunities
• Proactively provide senior team with detailed knowledge, performance updates,
presentations and support as required
• Manage direct report/s against specific objectives, supporting through coaching, training
and personal development
• Manage financial aspects from forecasting through to invoicing to ensure maximum
profitability against annual targets
• Remain up to date on industry trends and competitive threats, seeking out and
demonstrating creative thinking in leveraging new opportunities to drive
growth/relationship
You’ll need:
• A university degree or equivalent business experience
• Extensive previous client services experience, ideally in retail or FMCG
• Experience in media sales working to revenue targets
• Experience in line management (desirable)
• Excellent project management, communication and presentation skills
• Self-motivated with an understanding of insights
• High energy, proactive and a team player with a ‘can do’ attitude
#LI-SA1
We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).