E-commerce and Omnichannel

Our E-commerce and Omnichannel team is where it’s at. At the heart of helping our customers shop exactly the way they want. At the forefront of using digital innovation to make our customers’ lives easier – whether they shop online or in store.

As well as fulfilling around 300,000 online grocery orders each week, we’re continually working on ways to give our customers more convenience and choice. From our Same Day home delivery service to our in-store Smart Shop system which allows customers to scan as they go and skip the checkout queues, we’re responsible for ensuring the very best digital experience for every shopper.

Constantly creating innovative apps and in-store technology and always keeping our website as engaging as possible, means this is one of our fastest growing areas. So we’re looking for great people who can help us keep pace as the digital world moves on in the following areas:

E-commerce

Our colleagues here always ensure the look and feel of our site and apps help customers find the products they want easily. And work closely with other teams to keep content relevant and in turn, our sales strong.

Product

Focused on our customers’ digital journey, our Product teams work with front end and back end technology teams, to make sure our customers receive a seamless, easy and reliable shopping experience, whether on the website, on one of our apps or in-store.

Operations

Tasked with fulfilling every online grocery order, this team works shoulder to shoulder with our Retail colleagues to ensure we have the right systems and processes to always deliver the freshest product.

Business & Market Planning

From forecasting customer demand, to assessing our fulfilment network, and developing new and bigger operations, this team is here to make sure we always have capacity to deliver great service.

Digital Experience

Specialising in user-centred, inclusive design – here our community of designers are creating consistent, on-brand, easy-to-use digital experiences for our customers and colleagues, whether they’re online or in store.