Online Assistant

Location

Paignton Store

Hours

Part-time

Contract Type

Permanent

Rate

£9.50 per hour

Areas of business

Retail

Job ID

23785

Schedule

Mon 4am - Mon 8am

Tue 4am - Tue 8am

Fri 4am - Fri 8am

Sat 4am - Sat 10am

Total hours: 17.67

Google Map of Yalberton Road Paignton TQ47PE

Sainsbury's Supermarkets Ltd, Yalberton Road, Paignton, TQ4 7PE

Job Description

Like making people’s lives easier? Then you’ll love completing our customers’ online orders, as one of our Online Assistants. This is a hands-on job where you’ll make things happen at pace. Plus, you’ll be on our all-new Winning Team, where you can really be the difference.

Simply, it will be down to you to ensure that every customer order runs as smoothly and easily as possible, whether you’re working behind the scenes or picking the products on the shop floor. From the second our shoppers click the order button on our website, to the moment their shopping is loaded onto our delivery vehicles, you’ll take pride in creating the Sainsbury’s experiences that really wow our customers, making sure they keep clicking back to us.

As an Online Assistant your role could be on the shop floor, picking our customers’ orders and taking real care in selecting the best quality produce, as if you were shopping for yourself. Putting each order together, you’ll give customers exactly what they’ve asked for. And if we’ve sold out of anything, you’ll choose a replacement that’s the closest match to ensure our customers are never disappointed.

Or, you could take on one of our more general roles, getting savvy with the various tech systems we use to make sure all our online orders arrive on time and in great condition. You’ll be speaking to customers over the phone, putting the orders through the tills, and even working with our Online Drivers to load their vans so they’re ready to deliver to our customers, working and winning as one team.

Whichever area you’re working in, crucially like us, you believe in doing the right thing for customers, every time. So, you’ll take plenty of pride in doing these important jobs well. A keen attention to detail and passion for great customer service is really important. You’ll be open to learning how to operate new technology and comfortable using our handsets on the job, too. You’ll also need to be comfortable lifting and moving shopping containers weighing up to 15 kg.

There are lots of great benefits to being on our Winning Team, including:

  • A season ticket loan after you’ve completed 12 weeks of service and passed your probation.
  • A discount card after 12 weeks that gives you 10% off your Sainsbury’s shopping, 10% off at Argos and 10% discount at Habitat.
  • A cycle to work scheme.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.