Sainsbury's
Argos
Nectar
Sainsbury's Bank
Habitat

Online Assistant

Location

Cobham Store

Hours

Part-time

Contract Type

Permanent

Rate

£9.50 per hour

Areas of business

Retail

Job ID

59740

Google Map of Bridge+Way,+Cobham,+Cobham+Store,+KT11+1HW

Sainsbury's Supermarkets Ltd, Bridge Way, Cobham, KT11 1HW

Job Description

As shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.

Like making people’s lives easier? Then you’ll love completing our customers’ online orders, as one of our Online pickers. This is a hands-on job where you’ll make things happen at pace. 

Simply, it will be down to you to ensure that every customer order runs as smoothly and easily as possible. From the second our customers click the order button on our website, to the moment their shopping is loaded onto our delivery vehicles, you’ll take pride in creating the Sainsbury’s experiences that really wow our customers, making sure they keep clicking back to us.

This particular role is to pick customers orders carefully and efficiently, to be delivered to customers' homes. It would ideally suit someone fit and fast, able to work steadily under pressure, and able to make intelligent choices at pace. Your role will be central to ensuring our customers are delighted with their shopping, and the delivery process runs swiftly and smoothly. Great customer service is essential, since you will sometimes be working whilst the store is open, and a good knowledge of our range of products is an asset. You will need to be fluent in using digital handsets, though full training will be given. 

At Cobham store Online we currently have part-time vacancies up to 30 hours a week. Our business runs 7 days a week, starting at 4am, so you'll need to be an early riser, and able to work 'til 8 or10am as you wish. A fixed contract will have to be agreed prior to starting employment. Possible schedule patterns could be:

Tuesday through Saturday, 4-8am, or 4-10am

Sunday through Tuesday,  4-8am, or 4-10am

You believe in doing the right thing for customers, every time. So, you’ll take plenty of pride in doing these important jobs well. A keen attention to detail and passion for great customer service is really important. You’ll be open to learning how to operate new technology and comfortable using our handsets on the job, too. You’ll also need to be comfortable lifting and moving shopping containers weighing up to 15kg.

There are lots of great benefits to being on our Winning Team, including: 

  • A season ticket loan after you’ve completed 12 weeks of service and passed your probation. 
  • A discount card after 12 weeks that gives you 10% off your Sainsbury’s shopping, 10% off at Argos and 10% discount at Habitat. 
  • A cycle to work scheme. 
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.