Senior Product Manager - Payments

Holborn Store Support Centre

Location

Holborn Store Support Centre

Hours

Full-time

Contract Type

Permanent

Salary

Competitive plus benefits

Areas of business

Product Management

Job ID

SYS-1505

Google Map of 33 Holborn, London EC1N 2HT

Sainsbury's Supermarkets Ltd, 33 Holborn,, London, EC1N 2HT

Job Description

The big question: why on earth should a Digital professional like you work for a 150-year-old retail chain? Because we’re on a journey. Changing the way we operate. Learning to think nimble. Giving our teams the time and freedom they need to push boundaries within an ever-changing, ever-accelerating digital landscape, where we’re always testing, experimenting, and learning. Digital is at the heart of everything we do. Welcome to the home of Sainsbury’s Digital.


The role:

The role of Senior Product Manager role for Payments is a critical role for both customers and the business, whose responsibilities will include supporting the development of secure payment services, PCI compliance, streamlined customer payment journeys, new emerging payment methods, e-gift cards and general innovation with technologies that support payments and financial services.

This role has wide impact across all of our brands and channels: web, apps and in-store digital devices - supporting critical areas of the customer journey. In this role, you will work with a broad range of stakeholders from experience PMs, to Information Security, Finance, Legal, Fraud, support teams and up to board level executives.

The role holder needs a deep understanding of how digital retail payment technologies work and trends in the ways that customers choose to pay online and in stores. More than anything, they need to be able to make the complex simple for stakeholders, challenge the conventional and deliver payment solutions to support a great customer experience. A solid understanding of financial services industry and the associated products is a plus.



More about being a Senior Product Manager:


- You’ll own the product backlog and roadmap, working actively with your onsite engineering team to build out new features that achieve the area vision and OKRs - this means taking ownership of delivery, blending both pace and quality

- You’ll have a strong desire to improve customer experiences and will partner with and lead Engineering and Experience Design to work out what the next awesome experiences you want to ship for our customers

- Be the champion of your product – use the right level or type of material to communicate experiences, benefits and long-term vision across a variety of audiences including development teams, stakeholders at all levels, partners and external parties

- Own the customer and business value for your product backlog, working to deliver maximum customer and business value whilst making effective prioritisation choices to deliver the maximum value and return on capital

- Shout about and report on the value you’ve delivered once something has launched

- Collaborate with other Product Managers to ensure consistency, drive product goals/shared objectives, and continuously improve product management across the division


What we’re looking for:


- Passion for Product

- Experience in Online Payments  

- Experience in relationship building with external payment providers  

- Data driven 

- Project Management Skills (well-structured, coordinating product launches between teams internally & externally)

- Creative problem solving

- Enthusiasm for delivering change through people and technology

- Developing a culture of learning, empowerment, experimentation and collaboration

- Ability to translate business goals, technology strategy and market knowledge into a product roadmap that prioritises delivery of value and enables future business agility

- Ability to switch between strategic visioning and getting into the detail, being the authority in all aspects of your product

- Strong leadership and influencing skills, adapting your decision making to different levels of ambiguity and urgency

- Ability to switch between strategic visioning and getting into the detail, being the authority in all aspects of your product

- A high level of team contribution, seek opportunities to provide input and support across the team and outside core areas of focus, role model effective collaboration

- Proven track record of leading delivery of technology led change in cross-functional environments; you have shipped products at scale that customers and colleagues love
- Extensive experience of Product Management and domain specific expertise

- Demonstrable experience of leading and developing teams, directly and cross-functionally
 

 

 

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