Experience Designer - Online App - 12m FTC
Salary: Competitive Plus Benefits
Location: Holborn Store Support Centre and Home, London, EC1N 2HT
Contract type: Fixed-Term Assignment
Business area: Sainsbury's Tech
Closing date: 23 September 2024
Requisition ID: 247569
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.
Experience Designer - App (midweight)
At Sainsbury’s we believe that the customer should be at the heart of everything we do. Our vision is to create the easiest, most enjoyable experiences that better serve our customers’ ever-changing needs. We work across a range of services, products, touch points and tools to deliver distinctive, integrated, and consistent experiences for our customers and colleagues across Sainsbury’s Group (which includes Sainsbury’s Food, Argos, Bank, Nectar, Tu and Habitat).
We drive brilliant experiences across all our brands in-store and online, operating in agile teams and squads, working seamlessly with teams right across the business to make the most of the exceptional knowledge, insight and talent we have.
The Role:
You'll be working on Sainsbury’s products within our General Merchandising team, which are mostly focused on our end to end digital experiences. We take 1.2 billion transactions from our customers each year, which gives you an idea of the scale and complexity of the space you’ll be working in. You’ll get to work on our end to end digital experiences across our Argos app on new product and proposition launches. Whilst working closely with our in-store teams to ensure a truly excellent end to end experience for our customers.
In your product team, you'll lead the research, design and testing of new ideas, your aim will be to understand our customers and the problems they face. The changes you make will impact millions of customers in one of the UK's largest retailers.
What you'll do:
- Research customer needs through observation and interviews
- Organise and conduct research
- Interact with stakeholders from across the group to share insights and ideas
- Design and test concepts and solutions
- Collaborate with diverse teams from different disciplines
- Champion inclusive design principles in your work and throughout the team
- Work within agile teams to get your solutions into the hands of our customers
What we're looking for:
Industry experience as a UX/UI or Product Designer is essential along with some experience working on iOS and Android apps . As are the core technical skills outlined in the role details above. Alongside this, we're looking for certain behaviours and competency skills. These skills will help you thrive in a dynamic team like ours.
Skills we're looking for:
- Strong visual, interface and interaction design skills
- Expertise designing and prototyping with tools such as Figma
- Capable of conducting research and interpreting results
- Knowledge of how to design inclusively
- Influence and negotiation skills
- Adaptable to changing priorities, complexity and unknowns
- Confidence challenging your peers and stakeholders
- Taking the initiative and driving change
- Tailoring your approach for different audiences
Support we will provide:
- A thriving design culture, opportunity to discuss and share work with open, collaborative feedback
- A mature design system and set of standards to work with
- Research, accessibility and UX copywriting expertise
Tips and guidance on what we look for in portfolios: https://medium.com/p/1ace9c422d2
We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).