Logistics Systems Process Manager

Salary: Competitive Plus Benefits
Location: Coventry Store Support Centre - Ansty Park and Home, Coventry, CV7 9RD
Contract type: Fixed-Term Assignment
Business area: Logistics
Closing date: 17 August 2025
Requisition ID: 300186
Please note that this role is a fixed-term assignment lasting between 12 to 24 months.
Working in the Logistics Systems team, the Process Manager will support the business team with understanding/mapping how the logistics operations work today with its current tools/technologies and identify areas where improvements can be made. The Process Manager will also help to identify different ways of working across different sites/teams, identifying the opportunities for standardisation or confirming deviations from a standard are required. The role will play an important part in a multiyear programme to replace Sainsbury’s Food WMS across the network, and help with considering the people, organisation, processes, information, data and technology aspects.
The Process Manager will work with the business teams and work closely with the on-site operations within depots. They will also collaborate with Sainsbury’s Tech teams to agree ways of working with Tech and utilise the right tools and resources.
What you need to do
- Be responsible for documenting appropriately findings, and be comfortable in the various formats of presentation –process maps, excel spreadsheets, user stories etc.
- Continually explore and understand best in class solutions that could be adopted or tailored for delivery within the business.
- Understand the impact of any changes on the business highlighting potential areas of contention and risk.
- Identify areas for process automation/improvement and document change and benefit. Including people, process, systems, data impacts etc.
- Attend requirements and design Initiation workshops to feed in results of current and future state proposals to ensure designs and architecture are fit for purpose.
- Use specialist business, and systems knowledge to consider impacts on other processes/systems, considering the complete end to end processes and systems.
- Engage and co-ordinate with all parties on workshops and process mapping sessions, engaging with stakeholders to ensure the right business teams and experts are represented.
- Identify where changes in in the approach may improve the end outputs.
- Input into the format and structure of discovery sessions working alongside Sainsbury’s Tech.
- Obtain sign off for all accountable deliverables. Ensure that all phases have appropriate entry/exit criteria and monitors achievement of those criteria.
- Monitor and report on progress to all relevant stakeholders.
- Work collaboratively with technology and business counterparts to resolve any issues around the solution and ensure a successful delivery.
What you need to know and show
- Has a firm understanding of process management techniques and approaches.
- Has a good understanding of organisational awareness & industry context.
- Has a strong technical aptitude with a strong practical experience of SDLC.
- Ability to co-ordinate multiple activities and workstreams.
- Good focus on continuous improvement.
- Has strong attention to detail.
- High level of business acumen.
- Strong supply/logistics/warehousing systems background.
- Ability to lead and influence small/medium teams.
- Strong Stakeholder management skills.