Head of Delivery Management
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 06 August 2025
Requisition ID: 400008892
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.
Why join us
Joining Sainsbury's Tech as the Head of Delivery Management means becoming part of a dynamic and forward-thinking organisation that is at the forefront of technology innovation within the retail industry. With millions of customers relying on our technology every day, you will have the opportunity to make a significant impact, shaping and delivering complex, multi-team enabled outcomes. Collaborating closely with senior stakeholders, you will play a pivotal role in driving strategic priorities, managing risks and dependencies, and ensuring the successful delivery of our technology projects. With our commitment to agility, experimentation, and continuous improvement, you will have the freedom to bring your expertise and make a lasting difference while enjoying the support of a dedicated team and access to industry-leading resources. Join us in our pursuit of delivering exceptional experiences to our customers and making a positive, sustainable impact in the retail space.
What you'll do
As Head of Delivery for In-Store Technology, you will be accountable for orchestrating the successful delivery of complex, cross-functional initiatives across our Point-of-Sale (POS), in-store devices, digital media, and customer-facing applications, and more. You will work closely with senior engineering leaders, product managers, and business stakeholders to ensure that delivery outcomes align with strategic priorities and deliver measurable value to our stores and customers.
Who you are
As the Head of Delivery Management for Sainsbury's Tech, you are a highly experienced and strategic leader with a deep understanding of agile values and software engineering approaches. With a proven track record in delivering technical programmes at scale within an agile and product context, you possess strong influencing skills and the ability to communicate effectively at board level. Your expertise in technology and software delivery, combined with your experience in leading teams, enables you to coordinate and manage the delivery of complex outcomes across multiple engineering teams. As a trusted partner to directors and senior heads, you navigate complexity, manage risks and dependencies, and drive the prioritisation of business outcomes. Your strong leadership skills and ability to work within a matrix structure make you adept at driving value early and often while fostering a culture of continuous improvement.
Essential Criteria:
- Stakeholder management in a complex, fast-moving environment
- Dependency management across multiple workstreams
- Planning and roadmap ownership
- Team leadership and coaching
- Delivery governance and risk management
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 65% of salary, depending on how we perform (in cash and shares). Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private heathcare. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. You'll also receive a company car cash allowance unless you are going to travel 10,000 business miles in your role, then you'll be able to choose a car. And if you ever need it there is also an employee assistance programme.
