Safety Direct and Licensing Manager
Salary: Competitive Plus Benefits
Location: Manchester Store Support Centre, Manchester, M4 3AL
Contract type: Permanent
Business area: Corporate Services
Closing date: 21 August 2025
Requisition ID: 400010370
Hybrid Location- Manchester Store Support Centre and Home
Why join us
Joining Sainsbury's as the Safety Direct and Licencing Manager means being at the forefront of ensuring the safety and compliance of our business operations. In this critical role, you will lead a team to maintain accurate safety systems data, manage licencing requirements, and provide essential coaching and support to drive a culture of safety and legal compliance. With the opportunity to make a tangible impact on the safety and well-being of our colleagues and customers, you will play a vital role in upholding our commitment to excellence and continuous improvement. Be part of a dedicated team where your expertise and leadership will shape a safer and more compliant environment for all.
What you'll do
As the Safety Direct and Licencing Manager at Sainsbury's, you will lead and manage a team responsible for ensuring accurate and timely information is available in safety systems regarding accidents, near misses, and investigations, while also overseeing the processing and tracking of licences to ensure legal compliance. You will work closely with various departments, such as Crime and Security and Facilities Management, to coordinate efforts and maintain accurate data. Your role will involve coaching and supporting the team in maintaining high standards of accident reporting, investigations, and compliance with regulations such as Reporting Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) and Licencing Act 2003. Additionally, you will play a crucial role in streamlining processes, ensuring customer service excellence, and providing safety alerts to the leadership team in case of significant incidents, all while contributing to short and medium-term strategies for improving reporting and safety alerts within the organisation.
Who you are
As the Safety Direct and Licencing Manager for Sainsbury's, you are a dedicated and experienced professional with a strong background in reporting and project management. Experience in safety, licencing, and compliance is desirable. Your strong leadership skills, coupled with your ability to coach and support a team in challenging situations, enable you to ensure accurate and timely reporting of safety incidents and licencing compliance across the business. With your excellent communication and customer service skills, you effectively liaise with internal stakeholders and external authorities to maintain legal compliance and optimise safety processes. Your attention to detail, empathy, and project management capabilities allow you to drive continuous improvement in reporting systems and safety alerts while upholding high standards of operational excellence and team performance.
Essential Criteria
- Demonstrable experience managing a team, including coaching, workload prioritisation, and ensuring compliance with legal and internal standards.
- Proven experience in coordinating and delivering projects, including setting objectives, managing timelines, and improving reporting and system data quality
- Competence in using Microsoft packages with the ability to manage administrative routines within databases.
- Evidence of delivering customer service excellence, including resolving queries within service level agreements and coaching others on communication and service standards.
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We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
