Technology Manager
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 29 September 2025
Requisition ID: 400020577
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.
Technology Manager – Food Commercial Systems
Why join us Join Sainsbury’s Tech and be part of a cutting-edge team powering one of the UK’s leading multi-brand retailers. As a Technology Manager, you’ll drive transformation across our technology delivery landscape, contributing directly to business strategy and operational excellence. You’ll collaborate with internal teams and strategic partners in a matrix environment, fostering a culture of innovation, accountability, and continuous improvement. This role offers the opportunity to influence stakeholders, enable seamless service delivery, and work with leading technology suppliers.
In a nutshell
You’ll play a key role in our SAP S/4HANA transformation programme, initially focusing on operational readiness and platform enablement. As the programme transitions into business-as-usual (BAU), you will lead the evolution towards an SAP Centre of Excellence model, shaping long-term operations and continuous improvement of SAP usage and adoption across the organisation.
What you’ll do You will collaborate closely with our Systems Integrator partner, SAP, and key stakeholders across Sainsbury’s Technology to lead and support activities including:
· Technical BASIS operations (setup, configuration, and ongoing management of the SAP system landscape)
· Service transition planning and execution
· Security and access management
· Environment implementation and lifecycle management
· Establishment and oversight of a third-party SaaS DevOps support contract
In this role, you will work alongside Product Managers, fellow Technology Managers and SAP to define the technical vision, usage and direction of our licenced products. You will take end-to-end ownership of multiple deliveries, encompassing change management and service management responsibilities.
Additional responsibilities include:
· Financial management of programme budgets
· Service management of the SAP SaaS solution, including licence oversight
· Vendor relationship management and performance monitoring
This is a high-impact role suited to a technology leader with strong delivery experience, stakeholder engagement skills, and a passion for driving operational excellence in complex enterprise environments.
This role has no current, direct line management responsibilities but will likely manage a small team (as well as matrix manage third party teams) in the medium term.
What you need to know and show
Essential Criteria
· A strong background in SaaS/PaaS management (SAP exposure is desirable).
· A proven ability to lead service readiness activities and operational enablement for enterprise wide, or business critical platforms / systems.
· Experience in working with third-party engineering teams and managing vendor relationships.
· A solid understanding of service operations, security principles, and financial management.
· Strong experience of delivery management.
Additional Criteria
· Excellent communication and stakeholder engagement skills, with a proactive mindset and experience in mentoring and motivating cross-functional and distributed teams.
· Ability to prioritise their own workload and deliver quality results on time to budget.
· Ability to proactively identify and own any issues and follow through to resolve them.
· Certifications such as ITIL are desirable but not essential.
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
