Colleague Voice & Insights Co-ordinator - 18 month FTC
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Fixed-Term Assignment
Business area: Group HR
Closing date: 05 November 2025
Requisition ID: 400032411
Our people are at the heart of our business, and we are looking for those that are just as passionate about that as we are. Join our People team, and come with us on a journey as we transform the way we do HR. Our team is made up of business partners working with leaders to get the most out of their teams, specialist knowledge in our centres of expertise, and colleague-centric, efficient people services. Our work ranges from making sure that our 150,000+ colleagues are paid on time to attracting brilliant talent to drive our strategy, to unlocking the skills and capability of our colleagues. This is a fast-moving business, and we make sure our policies and rewards keep up with that too. We know flexibility is important and helps you be more productive so there's more choice than ever about where and when you work. When it comes to your development, we'll support your growth in your own unique way. When you join us, you’ll be joining a team that knows just what it means to be happy and engaged, and who makes a real impact across our business.
Why join us
Joining the Colleague Engagement team at Sainsbury's means being a part of a vibrant and collaborative environment where we prioritise listening to and valuing our colleagues to foster trust and advocacy. As the Colleague Voice and Insights Coordinator, you will play a crucial role in supporting the delivery of colleague engagement strategies and programmes, utilising your skills in project support, communication, and administration to create impactful change and enhance the overall colleague experience. With a focus on continuous improvement and a commitment to excellence, you will have the opportunity to contribute to a culture where every voice is heard and valued, making a difference in shaping a workplace where people truly love to work.
What you'll do
As the Colleague Voice and Insights Coordinator at Sainsbury's, you will play a crucial role in supporting the delivery of colleague engagement strategies and programmes by actively listening to colleagues, managing feedback loops, and utilising insights to drive organisational change. You will be responsible for coordinating colleague voice and insights activities, including administering colleague surveys, managing listening sessions for leadership, and supporting colleague involvement groups. Additionally, you will engage with colleagues to gather feedback, respond to inquiries, update communications channels, and ensure the smooth running of administrative tasks to enhance colleague engagement across the organisation.
Who you are
As a Colleague Voice and Insights Coordinator for Sainsbury's, you are a dedicated and detail-oriented professional with a proven track record of project support and administration. Your exceptional written and verbal communication skills, combined with your ability to collate information and summarise key points, enable you to effectively support the team in delivering an impactful colleague engagement strategy and programmes. Thriving in fast-paced and dynamic environments, you excel in building strong relationships, handling information confidentially, and working collaboratively to drive positive change and enhance colleague engagement across the organisation
Essential Criteria
- Demonstrable experience in project support and administrative coordination, including managing schedules, responding to data requests, and handling shared inboxes.
- Proficient in Microsoft Office tools (Word, Excel, PowerPoint) and intranet content management systems, with the ability to support survey platforms and reporting tools.
- Proven ability to summarise qualitative input, such as note-taking during listening sessions and producing concise summaries for stakeholders.
- Effective written and verbal communication skills, with evidence of engaging with colleagues and updating internal communication channels.
- Ability to manage competing priorities and deliver tasks to deadline, including responding to short-notice requests and liaising across departments to meet service level agreements.
We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Please note, due to the volume of applications we receive, our roles may close early.
Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 5% of salary, depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
