Lead Analyst
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Marketing
Closing date: 13 November 2025
Requisition ID: 400032836
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. We’re one of the biggest supermarkets in the UK with one of the largest websites. So marketing here really happens at scale. We move a lot faster than you’d think too, across Brand Planning, Brand Comms and Creative, Digital Marketing, CRM and Loyalty, Nectar 360, Insights, and Corporate Responsibility and Sustainability. More people shopping with us each week means more interactions. And thanks to data insight, we understand customers in a way that almost nobody else does. We work alongside incredible brand partners and the best agencies around. So if you have a passion to learn, grow and experience new teams, come and explore it all with us.
Business Area: Nectar Customer Analytics
Job Summary: We're looking for an expert in customer analytics to lead on a new analytical project around the future of Nectar scheme. Working closely with the Analytics Manager and business stakeholders, you’ll develop and deliver impactful insights that drive strategic decision-making. You’ll take ownership of analysis plans, manage stakeholder relationships, and ensure projects are completed to a high standard. Your role will involve developing analytical processes, and translating complex data into clear, actionable recommendations. Additionally, you’ll support and develop junior analysts, contributing to the growth and capability of the wider team.
What we are looking for
- Advanced Technical Expertise - Demonstrates best-in-class analytical skills, evaluates new techniques and tools, and drives innovation across analytics teams. Tailors analytical deliveries based on contextual nuance and sensitivities of audience, pre-empting where the insights may generate challenge.
- Strategic Project Leadership - Defines approaches to complex, ambiguous requests, manages large-scale projects with clear plans, and aligns work with business objectives. Designs holistic, effective analytics delivery plans for a given period covering multiple analysts and analytical projects
- Commercial & Stakeholder Awareness - Navigates commercial guidelines confidently, challenges briefs constructively, and builds strong relationships across varying levels of seniority. Quickly assess shifting stakeholder demands & requirements for analytical feasibility. Implement best-practice for ‘saying no’ where necessary
- Insightful Communication & Influence - Tailors analytical discussions to diverse audiences, translates complex methodologies into actionable insights, and influences perception of the analytics function.
- Team Development & Leadership Potential - Supports recruitment, mentors junior analysts, and thoughtfully allocates work to support individual growth and team capability. Explains highly complex analytical methodologies to a range of stakeholders, as well as whilst also evaluating and assess new techniques which could be used across the team
- Proactive Growth & Culture Contribution - Takes ownership of personal development, promotes a positive team culture, and actively contributes to the broader impact and visibility of the analytics team.
What we would like you to have:
- To be an expert user of SQL and ideally Python or equivalent. Previous experience of BI tools (e.g. Tableau or Business Objects) and/or AWS / Snowflake would be advantageous
- Expert user of advanced Excel functionality
- Proactively identifies inefficiencies, challenges existing approaches, and implements improvements within their remit.
- Makes independent, well-informed decisions and takes full accountability for project outcomes without fear of failure.
- Strong stakeholder management
- Effectively allocates analytical work across teams to maximise impact and support development.
Essential Criteria
- To be an expert user of SQL and ideally Python or equivalent. Previous experience of BI tools (e.g. Tableau or Business Objects) and/or AWS / Snowflake would be advantageous
- Proven ability to analyse complex data sets and deliver actionable customer insights that drive business decisions.
- Strong expertise in applying advanced analytical techniques to uncover trends and improve customer engagement strategies.
- Expert user of advanced Excel functionality
#LI-CM1
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
