Group Product Manager - Food Digital Order Management & Order Promise
Salary: Competitive Plus Benefits
Location: Farringdon Store Support Centre, London, EC1M 4BH
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 02 February 2026
Requisition ID: 400045171
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes for us to feed the nation. The level of data, transactions and variety it involves. Then you’ll realise that ours is a modern software engineering environment because it has to be. We’ve made serious investment into a Tech Academy and into setting standards and principles. We iterate, learn, experiment and push ways of working such as Agile, Scrum and XP. So you can look forward to awesome opportunities in everything from AI to reusable tech.
Job Title: Group Product Manager – Food Digital Order Management & Order Promise
Location: Flexible (one day a week from the London office)
About Us: At Sainsbury’s, we are dedicated to delivering exceptional digital experiences to our customers. Behind every successful food order is a complex order journey - from creation through to fulfilling the order to the customer, and aftercare - that we aim to make as smooth and reliable as possible.
Our Food Order Management and Order Promise systems ensure that every item receives the right treatment at every stage of the order lifecycle, and provide visibility of orders to cross-domain systems, colleagues and customers.
We’re looking for a passionate and experienced Group Product Manager to join our team on a full time, permanent basis, to lead and inspire our Food Order Management & Order Promise domains and our product management teams - the digital backbone of our e-commerce propositions.
Role Overview: As the Group Product Manager for Food Digital Order Management & Order Promise, you will be responsible for overseeing the development and execution of our digital transformation in this space. You will line manage a Product Manager and a Senior Product Manager, ensuring that our strategy continues to meet the needs of our customers and drives business growth. This role requires a strategic thinker with strong leadership skills and a passion for creating innovative digital solutions.
Key Responsibilities:
- Develop and execute the product strategy and vision for Food Order Management & Order Promise, aligning with the company's overall goals and objectives.
- Lead, mentor, and manage a team of product managers, including a Product Manager and a Senior Product Manager, fostering a collaborative and high-performance culture.
- Work closely with cross-functional teams, including engineering, design, data, commercial, and customer support, to deliver high-quality impactful digital experiences
- Conduct market research and analyse customer feedback to identify opportunities for product improvements and new features.
- Define and prioritise the product roadmap, ensuring timely delivery of key initiatives.
- Monitor and analyse key performance metrics to measure success and make data-driven decisions.
- Communicate product vision, strategy, and progress to stakeholders at all levels of the organisation.
- Stay up-to-date with industry trends and best practices to ensure we remain competitive and innovative.
What we’re looking for:
- Proven experience in product management, with a track record of successfully managing complex order processing systems or fulfilment platforms is required due to the highly technical nature of this domain.
- Strong leadership and people management skills, with experience managing and developing a team of product managers.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Analytical mindset with the ability to interpret data and make informed decisions.
- Passion for digital innovation and a deep understanding of of modern product development practices.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a talented and passionate team at one of the Uks most loved retailers.
- A dynamic and inclusive work environment that encourages innovation and growth.
- The chance to make a significant impact on the future of our customers' Groceries Online shopping experience.
How to Apply: If you are a strategic thinker with a passion for digital products and a proven track record in product management, we would love to hear from you.
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We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
