Operations Store Support Executive
Salary: Competitive Plus Benefits
Location: London Store Support Centre - Field Based and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Non Food
Closing date: 05 February 2026
Requisition ID: 400047133
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. For a FTSE business, we move incredibly fast. When we’re not handling projects, we’re helping all corners of the wider group with what they’re trying to achieve. And around here, you can see the results of your work as soon as you walk into a store, which gives you a real sense of purpose and responsibility. Better still, the team around you will listen to your ideas and opinions, and you’ll have every chance to try something new. The sheer scale and complexity of our set-up means there’s always something else around the corner, and we’ll help and support you every step of the way. We’re trusted to get on with it. So get ready to make things happen here.
Location Base location (Edinburgh, London, Manchester or Coventry) + Field + Home
National travel will be approximately 8 times per 4-week period (overnight stays included)
Company car and hotel accommodation will be provided
About the team
You’ll join the Argos Care Stores team, acting as a key link between Retail Operations, Sainsbury’s Financial Services, and third‑party warranty partners. The team ensures store colleagues have the training, communications, and processes needed to deliver excellent customer experiences.
More about the role
As an Operations Store Support Executive, you will oversee the creation and delivery of store‑facing communications, e‑learning content, procedures, and support documentation for Argos Care products. You will act as the "voice of stores" on initiatives, analyse MI to highlight trends, support Themes & Trends meetings, and complete store visits to gather insight and coach teams.
More about you
You are a strong communicator who thrives in a retail environment and can simplify complex information for colleagues. You build collaborative stakeholder relationships, use data to inform decisions, and demonstrate resilience, organisation, and curiosity. You role‑model our valued behaviours: Own it, Make it Better, Be Human.
Essential criteria
- Full UK Driving License (1 year as minimum) and ability to travel across the UK with overnight stays
- Demonstrated ability to produce clear, accurate and appropriate store communications (across multiple channels)
- Experience in monitoring and interpreting regulatory, compliance and performance data to support operational decisions.
- Proven ability to build collaborative relationships with stakeholders in a Retail and Store Support setting and influence cross‑functional teams to create processes and initiatives that are straightforward, effective, and ready for stores.
- Uses MI and insight to identify operational risks, opportunities, themes and trends
#LI-MY1
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
