Digital Senior Client Executive
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Nectar 360 Ltd
Closing date: 08 February 2026
Requisition ID: 400047468
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered and fuelled by data — and by great relationships with some of the UK’s favourite brands. The Nectar 360 team focuses on developing loyalty programmes, turning amazing data into something that makes a difference, traditional media and digital. It’s like an agency-within-a-retailer, and retail media is crucial. The culture might not be what you expect either, because there’s no set-up quite like this one. The team is a real priority because it’s connected to everything the business does and drives profitability. It’s where you can take risks, learn from them and be recognised.
Nectar 360 - Digital Senior Client Executive
Why join us
Joining Nectar360 means being part of an innovative and dynamic agency that focuses on loyalty, insights, and media services. As the owner and operator of Nectar, the UK's largest loyalty program, we provide the opportunity to work with some of the biggest brands in the UK and help them build impactful relationships with their customers. With access to rich transactional and lifestyle data from 19 million customers, we create impactful and relevant customer experiences, connecting our brand partners to their target audience. As a Digital Senior Client Executive, you'll have the chance to work collaboratively with our teams and agency partners, delivering exceptional digital experiences and contributing to the growth of our agency. With a strong emphasis on work-life balance and a supportive work environment, joining us means being part of a team that thrives on innovation, collaboration, and delivering results for our clients in the ever-evolving digital landscape.
What you'll do
You will play a crucial role in supporting the management and delivery of supplier media and activation for managed service clients, as well as working closely with agencies activating themselves in our self-serve model. Collaborating with the agency team, you will engage new clients, communicate our eCommerce capability, and assist existing partners in maximising their use of our services. Ensuring seamless coordination with the wider eCommerce team, you will run regular sessions with clients to understand their activation plans, prioritise activities, and facilitate optimal execution across digital platforms. You will also manage finance queries, review performance and strategy, and provide regular updates to clients. With your experience in online analytics, project management, and client management in retail or FMCG sectors, along with strong analytical, communication, and numerical skills, you will contribute to the growth and success of our digital commercial endeavours at Sainsbury's.
Who you are
You are a dynamic and results-driven professional with experience in client management within the retail or FMCG industry. Your expertise lies in managing and delivering supplier media and activations, as well as fostering strong relationships with media agencies and existing clients. With your deep understanding of online analytics, project management skills, and analytical capabilities, you ensure the smooth execution of digital campaigns while maximising customer engagement and driving revenue growth. Your effective communication, presentation, and stakeholder management skills enable you to collaborate with cross-functional teams, manage finance queries, and provide regular updates on project status and performance. With your passion for shaping impactful customer experiences and leveraging the power of digital platforms, you contribute to the growth and success of Nectar360 and its clients.
We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Please note, due to the volume of applications we receive, our roles may close early.
Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 5% of salary (which may vary for Nectar360), depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
