Product Manager - SmartShop
Salary: Competitive Plus Benefits
Location: London Store Support Centre, London, EC1M 6HA
Contract type: Permanent
Business area: Sainsbury's Tech
Closing date: 20 March 2026
Requisition ID: 400052791
Product Manager - SmartShop
Why join us
Joining Sainsbury's Tech means being part of a 150-year-old retail chain that is undergoing a transformative journey towards embracing innovation and agility. As a Tech professional, you have the unique opportunity to contribute to driving change and pushing boundaries, as we invest in creating amazing systems and technologies. With a wealth of expertise to learn from and access to vast amounts of data from billions of transactions, you will be part of a dynamic environment where things are built, made, and implemented quickly. Your work will directly impact both our colleagues and customers, creating incredible experiences and shaping the future of retail technology. Welcome to the home of Sainsbury's Tech, where you can be part of our collective journey and make a meaningful difference.
What you'll do
As a Product Manager in SmartShop, you’ll be at the forefront of shaping the future of how we drive more customers to use SmartShop. You’ll be driving transformations that help redefine how we make SmartShop scalable and available for customers.
In this role, you're a visionary. Working in agile teams, you'll forge strong partnerships with in-house engineering teams, and key stakeholders, collaborating seamlessly to bring your vision to life. You’ll be making data driven decisions, working cross-functionally, influencing roadmaps and owning our Simple, Scalable and Available outcome.
But that's not all. You'll dive deep into understanding our technical needs and devising strategies that strike the perfect balance between setting us up for the future and delivering stable performance. With your knack for creative problem-solving and a passion for experimentation, you'll push boundaries, constantly seeking ways to enhance the Smartshop experience.
What You Need To Do
· You’ll collaborate with colleagues across Sainsbury’s to determine the product strategy and roadmap for your outcome.
· You’ll coordinate continuous evaluation to validate that products work for customers or colleagues as designed and that value is delivered.
· You’ll prioritise opportunities for the product keeping in mind value delivery, efficiency savings and technical foundations
· Partner with our awesome engineers, and a broader cross functional team to design services our colleagues and customers love
· Work as part of a cross functional team building innovative and resilient technology for our in-store experience.
· Monitor relevant industry trends and engage both internal and external teams as appropriate to build shared insight.
How You Will Succeed
· You’re relentlessly focused on understanding, anticipating and exceeding our customer and colleague’s needs.
· You can collaborate effectively with other teams, customers and stakeholders where necessary.
· You actively utilise priority decision making tools and frameworks to inform team priorities and focus.
· You can build a roadmap and articulate a product vision using tools and methods, such as a vision board.
· You’re technically curious – you ask the right questions to drive better solutions and can translate between customer requirements and technology delivery
· You get data – using product metrics to prioritise effectively and seek out the right information to make strategic decisions
· You keep an eye on the commercials – get what makes a product viable and can articulate the business benefits.
· You’re a team player, always up for contributing to building a great culture at Sainsbury’s tech.
Who you are:
As a Tech professional, you are someone who thrives on innovation and pushing boundaries. Working for a 150-year-old retail chain like Sainsbury's offers you a unique opportunity to be part of a transformative journey, changing the way we operate and creating amazing systems and technologies. In this role, you will have the freedom and support to make a significant impact, collaborating with cross-functional teams to shape the technology vision and roadmap, and deliver exceptional experiences for our customers and colleagues. With access to vast amounts of data and a culture of learning, Sainsbury's Tech provides a dynamic and inspiring environment where experts come together, ideas are turned into reality, and products hit the market quickly. Join us in shaping the future of retail technology and be part of Sainsbury's Tech, the home of innovation.
#LI-KF1
We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
