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Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Fixed-Term Assignment
Business area: Retail
Closing date: 12 May 2026
Requisition ID: 400058522

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. As the link between sellers and buyers, retail and head office, our Retail Operations team is the cog that keeps things running. With teams focused on store-facing activity, labour, transformation, online, delivery and contact centres, we touch almost every part of the business. It’s an incredibly fast-paced environment, where you need to pivot not just daily, but often hourly. So while we plan as much as we can, it’s vital that we all think beyond our job descriptions and look for ways to optimise and improve everything we do. There’s also a real team ethos here. After all, it’s people like you who will truly transform this part of the business.

In a nutshell

Responsible for product (SKU) induction, publishing and optimisation, you will ensure the successful launch of new lines within the Fresh category. You will own end-to-end processes and work closely with stakeholders to deliver on-time launches and consistently high-quality product content, supported by a clear digital product content strategy.

 

Outcomes I need to deliver

  • Lead end-to-end product (SKU) induction, publishing and optimisation for your category area across Fresh, Grocery and GM on GOL, enabling on-time launches.
  • Own and improve new-line launch processes, identifying opportunities to simplify workflows and raise quality standards across Food digital channels.
  • Prioritise, allocate and oversee day-to-day tasks and output for the offshore DOC Product Content Team, ensuring consistent delivery.
  • Report new product launch status and performance, tracking key milestones and agreed KPIs.
  • Partner with internal stakeholders and the external image/product information capture partner to optimise ways of working, efficiency and quality.
  • Ensure product content meets category strategy, brand standards and legal/compliance guidelines.
  • Use insight and analysis to drive continuous improvement across PDP quality, navigation and findability (including SEO, GEO and internal search best practice).
  • Support definition and delivery of product content system requirements and related projects, consulting on business processes and ensuring customer and business outcomes are met.

 

What I need to know and show (essential)

  • Proven stakeholder management across multi-disciplinary teams (e.g., Supply Chain, Commercial, Product, Digital Trading), with confidence influencing and challenging constructively.
  • Strong project, workflow and process governance skills; able to plan, prioritise and deliver through others (including offshore teams) with high attention to detail.
  • Commercial acumen and solid understanding of how product content impacts digital trading performance (conversion, availability, search, discoverability and customer experience).
  • Strong written and verbal communication; able to translate digital detail into clear updates for non-digital audiences.
  • Analytical mindset with experience using web analytics and customer data to inform decisions (Adobe Analytics desirable) and to track/report KPIs.
  • Comfortable working in ambiguity and taking end-to-end ownership; adaptable to changing business and customer needs.
  • Deep interest in eCommerce/digital commerce and continuous improvement; proactive in testing new ways of working and simplifying where possible.
  • Knowledge of product induction/product content operations, standards and compliance, with awareness of PIM systems and product content strategy (Food/FMCG/retail experience desirable); familiarity with SEO/GEO/internal search best practice.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: 

  

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform. 

  

Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. 

  

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. 

  

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply). 

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