Go To Market Manager
Salary: Competitive Plus Benefits
Location: London Store Support Centre and Home, London, EC1M 6HA
Contract type: Permanent
Business area: Nectar 360 Ltd
Requisition ID: 400060437
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered by data and by strong relationships with some of the UK’s favourite brands. The Nectar360 team develops loyalty programmes, turning insight into something that makes a real difference, across both traditional and digital media. It’s like an agency within a retailer, and retail media is a crucial part of our future. The culture might not be what you expect either, because there’s no setup quite like this one. The team is a real priority, connected to almost everything the business does and playing a key role in driving profitability. It’s a place where you can take risks, learn from them, and be recognised.
About the team
Nectar360 sits at the heart of Sainsbury’s Group, helping colleagues and clients turn customer and commercial data into clear decisions. Within Data & Insights, our Go To Market (GTM) team makes sure new capabilities land well – with clear launches, great enablement and the confidence for users to adopt and use products day-to-day. We work closely with Product and Technology partners across Sainsbury’s and Argos, connecting roadmaps to real user needs and helping our platforms deliver value at pace.
More about the role
As Go To Market Manager – Data & Insights, you’ll plan, coordinate and deliver GTM activity for our Data & Insights propositions, with a primary focus on the Sainsbury’s Insights Platform (SIP), SIP Argos and (potentially) SupplyHub. Working under the direction of the GTM Lead, you’ll own the delivery of launches and change activity – translating product releases into practical plans, clear communications and enablement that drive confident adoption.
You’ll be the day-to-day link between the Nectar360 Data & Insights team and the Sainsbury’s technology teams building SIP, bringing clarity across stakeholders and ensuring launches are aligned to technical, operational and commercial readiness. A key part of the role includes gathering and synthesising user and client feedback – with a business analysis element – so we continuously improve what we ship and how we support users. You’ll also contribute to guidance, FAQs and support inputs to reduce repeat issues and improve speed to resolution.
Looking ahead, we’re nearing the end of a project to partner with an AI vendor to embed AI capability into SIP. You’ll help shape how we capture user requirements and communicate enablement for this emerging capability, ensuring colleagues and clients understand what’s changing and how to get the best from it.
More about you
You’re a delivery-focused GTM or enablement professional who enjoys turning complex change into simple, user-friendly outcomes. You’re comfortable working in a matrix environment, partnering across Product, Technology and Commercial teams, and you bring a practical, organised approach to managing multiple workstreams at once.
You communicate with clarity and confidence – whether you’re drafting launch messages, running a tutorial, or aligning stakeholders on risks and dependencies. You’re curious about data and insights products and motivated by improving user experience and adoption. You don’t need to be an engineer, but you do have an interest in how AI works in practice and can learn quickly enough to help others adopt new AI-enabled ways of working.
Essential criteria
- Experience planning and delivering go-to-market activity for product launches or change (communications, enablement and adoption support).
- Ability to translate complex product or technical updates into clear, practical messaging and guidance for varied audiences.
- Evidence of effective stakeholder management across a matrix organisation, partnering with Product and Technology teams.
- Approach to gathering and synthesising user requirements/feedback and using insight to improve delivery or product outcomes.
- Competence using Microsoft tools (Teams, Outlook, SharePoint, Excel and PowerPoint) to coordinate delivery, communications and reporting.
#LI-DN1
We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary (which may vary for Nectar360), depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance and you can buy up to an additional week's holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).
