Job Description
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Our digital team is a big team that reaches millions of customers each week — with tangible results. It’s also a place where you could get to discover different parts of the business, as you’ll have every chance to experience more than one. The culture in Digital is one of failing fast and experimenting, so from trading through to merchandising and forecasting, you’ll be part of a truly agile environment.
Digital - Digital Trading Lead
At Sainsbury’s we believe that the customer should be at the heart of everything we do, which is why we have put digital at the centre of our vision of being there for our customers whenever, wherever and however they want. Within Digital we are one organisation, driving brilliant experiences across all our brands, operating in agile teams and working seamlessly together to make the most of the exceptional knowledge, insight and talent that we have across the Division.
Reporting to the Digital Trading Manager, the Digital Trading Lead is accountable for owning and driving the performance and growth of their specific categories across digital channels, ensuring that their category strategies are brilliantly executed within our customer missions.
The dynamic and fast moving nature of this role will require confidence, resilience, and sound commercial judgement in order to prioritise and deal effectively with fast changing scenarios and opportunities.
What you need to do:
· Develop and execute a comprehensive digital plan across your categories of responsibility, feeding this into the overall workload plan within agreed timelines
· Drive improvements in digital sales growth and participation improvements in line with business targets for your trading division
· Ensure you are utilising all of the tools and insights, including test and learn, available to improve digital metrics and commercial outcomes
· Be the main contact for commercial and work strategically with Category Planners, Buying Managers, buyers, Nectar 360 and key suppliers to identify and prioritise projects and activities for activation across Digital
· Responsible for the management and delivery of applicable Food Commercial and Ecommerce projects across relevant Digital platforms
· Using insight, work collaboratively with relevant stakeholders including category, suppliers, Customer and Trade Planning Digital Operations Centre, Content and Merchandising colleagues to ensure Content Plan activities are clearly communicated and executed to ensure continued improvement to our offer and sales optimisation
· Attend key Category SLTs, cascades, relevant away days and CRMs, sharing performance updates and helping shape commercial strategy
· Meet with key category suppliers and Nectar 360 media teams to review performance, investment, strategy and support on applicable Digital projects
· Play a key role in informing promotional and category planning activities utilising data, analytics and insights from relevant tools and reporting
Ensure trading improvement opportunities and risks are identified and acted upon in a timely manner
· Build strong relationships with shared insight suppliers to develop brand agnostic JBPs to drive our KPIs, ensuring existing income is maintained and further opportunities for incremental investment are highlighted
· Ensure that you are working within all legal frameworks
What you need to know and show:
· You are passionate about e-Commerce and Retail
· You have experience of building and delivering plans aligned to a strategy
· You have experience working in a fast moving and pressured environment and are able to manage projects on time and to budget
· You have strong analytical and numerical capabilities and are able to plan and make recommendations based on data and insight
· Experience working with an online retailer and using online analytics
· Experience in buying or trading positions
· You are a good negotiator, able to satisfy varying needs in the face of conflicting demands
· You have great planning and prioritising skills in order to deliver plans to deadline
· You have a high level of customer focus and are able to work with collaboratively with others
· You are able to anticipate next steps and future risks and opportunities within your area, taking actions to address them in the absence of a given structure
· Understanding the overall strategy
· Following the defined milestones whilst seeking to have an impact beyond your role
· You are able to take ownership of changes and have courage to try out new things at a personal and team level
· You have a balanced understanding of your style and are able to flex your style, managing messages for your team and stakeholders in order to get traction within and outside your team
· You are an effective communicator and are able to build trust to execute on an agenda
· You are committed to ongoing personal development What decisions I can make including budget
· Shared authority in setting the strategic approach with core categories within your Business Unit
· Accountable for identifying and recommending the projects and activities that will be activated across our Digital platforms.
Support we will provide:
· Technology and access to all necessary tools for you and your team along with flexible working arrangements to be most effective
· Sainsburys learning development resources and management support
· Opportunity to participate in relevant industry events to remain current and up-to date with industry dynamics and developments
· Opportunity for access with suppliers.
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We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 10% of salary, depending on how we perform.
Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an employee assistance programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.
Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).