Digital Trading Manager - Food to Order

Job Description

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Our digital team is a big team that reaches millions of customers each week — with tangible results. It’s also a place where you could get to discover different parts of the business, as you’ll have every chance to experience more than one. The culture in Digital is one of failing fast and experimenting, so from trading through to merchandising and forecasting, you’ll be part of a truly agile environment.

Digital Trading Manager - Food to Order (Occasions)

In a nutshell:

Reporting to one of our Heads of Digital Trading, our Trading Managers are accountable for owning and driving the performance and growth of their category/ categories across digital channels, ensuring that our category strategies are brilliantly executed across our customer missions.  The dynamic and fast moving nature of this role will require confidence, resilience, and sound commercial judgement in order to prioritise and deal effectively with fast changing scenarios and trading opportunities. The role holder will utilise their influencing skills to ensure that the digital trading team acts and works effectively with colleagues across Marketing, Digital and Commercial and operations, utilising all available tools and insights to contribute to driving and developing the strategy for their division.

This vacancy will oversee Digital Trading activity for our Food to Order proposition – an exciting new growth area, as we develop our longer lead time proposition and extended range. The successful candidate will have a key role to play in defining and establishing our Digital Trading strategy for this category. 

What outcomes I need to deliver:

• Develop and execute a comprehensive digital trading strategy across your categories of responsibility. Drive improvements in digital KPIs in line with business targets for your trading division, utilising all available and applicable trading levers to drive visibility, conversion, sales and profit in-order to deliver your agreed budgets. 
• Ensure you’ll utilise all of the tools and insights available to them to improve digital metrics and commercial outcomes.
• Encourage an insight driven culture to ensure a continuous improvement programme exists across the team along with strong examples of ‘test and learn’ activities. Where tool development is needed to execute your plans, collaborate with key stakeholders in tech, engineering, merchandising or design to enhance our capabilities within agreed timeframes/structures.
• Work with other Trading Managers across the team to on key projects to enhance our offer and drive our digital performance and metrics, prioritising team resources to align to deliver at pace.
• Play an integral role in shaping future journey and optimisation strategies in collaboration with Product Content and Content & Optimisations teams – ensuring your refined category knowledge is fully factored. 
• You’ll product a clear Category Plan, refreshed annual and refined frequently – which will ensure Digital plays it’s role in our broader business ambition for your given areas of responsibility. 
• Work closely with the Commercial Trading leadership teams to ensure scope of digital trading is understood, ways of working are clearly established, and lines of communication are clear. Ensure you/ your team play a key role in promotional and category planning activities utilising data, analytics and insights from relevant tools and reporting.  
• Attend key Food Commercial SLTs, cascades, relevant away days and Commercial Reviews, sharing performance updates and helping shape commercial strategy.
• Ensure trading improvement opportunities and risks are identified and acted upon in a timely manner.
• Work closely with Trade Planning, Content and Journey Optimisation, Nectar360, Product, CX and the Digital Operations Centre to support efficient and on time delivery of the content plan / initiatives. 
• Ensure that across your team there are high levels of competitor awareness for their categories and customer experience enhancements regularly monitored and communicated. 
• Ensure you and your team are working within all legal frameworks. 
• Where you have direct reports (not relevant to all Digital Trading Managers) Lead, coach & develop the team ensuring they understand the overall digital strategy along with their part in achieving the strategy.  Ensure targets are clear and reporting against these targets is consistent. Ensure appropriate training needs are identified, stretch and develop your team building capabilities and creating an inclusive, collaborative and proactive working environment. 

What you need to know and show:

• You are passionate and enthusiastic about e-commerce within retail.
• You have a high level of customer focus and ability to work with others to achieve business objectives whilst delivering optimum customer experience.
• You drive a ‘digital mindset’ shift across commercial and your key supply base, engaging your team, and the functions you work closely with.
• You have strong analytical and numerical capability and are able to develop robust strategies and recommendations, based on data & insight.  You’ll have good experience of web-analytics tools, with Adobe desirable. 
• You will be a confident decision maker and use sound commercial judgement, to prioritise, communicate and deal effectively with fast changing scenarios.
• You are great at building strong relationships with key stakeholders across Digital, and other relevant areas within the business, influencing outcomes for your unit.
• You are a credible communicator, with the ability to influence on a number of levels both internally and with external suppliers.
• You understand how the retail business works and how each division interacts and operates.  
• You are able to challenge stakeholders utilising strong argument and actionable insights.
• You are committed to personal and team development, where applicable.

What decisions I can make including budget:

• Shared authority in setting the strategic approach for Digital activation within commercial.
• You will be responsible for the achievement of digital participation and sales targets across your categories.
• Key focus on sales /conversion driving activities for your area of accountability. 

Directly or indirectly manages:

• No direct reports, but part of the wider Digital Trading team. 

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
 
 Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.  
 
 Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too.

Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. 
 
 Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).