Online Assistant


East Mayne Store



Contract Type



£9.50 per hour

Areas of business


Job ID


Google Map of Cricketers+Retail+Park,+Basildon,+East+Mayne+Store,+SS13+1SA

Sainsbury's Supermarkets Ltd, Cricketers Retail Park, Basildon, SS13 1SA

Job Description

This role is for a permanent Online Shopper position with a contract of 16 hours per week. 

Schedule patterns would either be: 

Sunday 04:00 - 08:00
Monday 04:00 - 08:00
Tuesday 04:00 - 08:00
Friday 04:00 - 08:00


Friday 04:00 - 08:00
Saturday 04:00 - 08:00
Monday 04:00 - 08:00
Tuesday 04:00 - 08:00

You must be 18 years of age or older to apply for this job due to the nature of the hours.

Like making people’s lives easier? Then you’ll love completing our customers’ online orders, as one of our Online Assistants. This is a hands-on job where you’ll make things happen at pace.  


Simply, it will be down to you to ensure that every customer order runs as smoothly and easily as possible when you’re picking the products on the shop floor. From the second our shoppers click the order button on our website, to the moment their shopping is loaded onto our delivery vehicles, you’ll take pride in creating the Sainsbury’s experiences that really wow our customers, making sure they keep clicking back to us.

As an Online Assistant your role will be picking our customers’ orders and taking real care in selecting the best quality produce, as if you were shopping for yourself. Putting each order together, you’ll give customers exactly what they’ve asked for. And if we’ve sold out of anything, you’ll choose a replacement that’s the closest match to ensure our customers are never disappointed.

You will believe in doing the right thing for customers, every time. So, you’ll take plenty of pride in doing these important jobs well. A keen attention to detail and passion for great customer service is really important. You’ll also need to be comfortable lifting and moving shopping containers weighing up to 15kg.

There are lots of great benefits to being on our Winning Team, including:


  • A season ticket loan after you’ve completed 12 weeks of service and passed your probation. 
  • A discount card after 12 weeks that gives you 10% off your Sainsbury’s shopping, 10% off at Argos and 10% discount at Habitat. 
  • A cycle to work scheme. 
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.