Job Description
SmartShop - Product Manager
Why join us
Joining Sainsbury's Tech means being part of a 150-year-old retail chain that is undergoing a transformative journey towards embracing innovation and agility. As a Tech professional, you have the unique opportunity to contribute to driving change and pushing boundaries, as we invest in creating amazing systems and technologies. With a wealth of expertise to learn from and access to vast amounts of data from billions of transactions, you will be part of a dynamic environment where things are built, made, and implemented quickly. Your work will directly impact both our colleagues and customers, creating incredible experiences and shaping the future of retail technology. Welcome to the home of Sainsbury's Tech, where you can be part of our collective journey and make a meaningful difference.
What you'll do
As the Product Manager of SmartShop, you'll be at the forefront of shaping the future of our self-service interactive shopping experience. Driving transformations that redefine how our customers interact with us in-store across the nation.
In this role, you're a visionary. Collaborating closely with key stakeholders, you'll be a key player in crafting our technology vision, make data driven decisions, and owning our roadmap. You're the driving force behind delivering innovative features for millions of customers.
But that's not all. You'll dive deep into understanding our customers' needs and devising strategies that strike the perfect balance between customer satisfaction and commercial success to deliver the Sainsbury's strategy. With your knack for creative problem-solving and a passion for experimentation, you'll push boundaries, constantly seeking ways to enhance the customer experience.
Working in agile teams, you'll forge strong partnerships with engineering, experience design and key stakeholders, collaborating seamlessly to bring your vision to life. Working cross-functionally, influencing roadmaps and spearheading large-scale initiatives that shape the future of Sainsbury's.
What You Need To Do
· You'll collaborate with colleagues across Sainsbury’s and by listening to our Customer feedback to determine the product strategy and roadmap
· You’ll coordinate continuous evaluation to validate that products work for customers or colleagues as designed and that value is delivered.
· You’ll prioritise opportunities for the product keeping in mind value delivery, efficiency savings and technical foundations
· Partner with our awesome engineers, experience design and a broader cross functional team to design services our colleagues and customers love
· Work as part of a cross functional scrum team building innovative and resilient technology for our in-store experience
· Monitor relevant industry trends and engage both internal and external teams as appropriate to build shared insight
How You Will Succeed
· You’re relentlessly focused on understanding, anticipating and exceeding their customers needs
· You are able to collaborate effectively with other teams, customers and stakeholders where necessary
· You are able to work within a scrum team with amazing engineers and experience design colleagues
· You actively utilise priority decision making tools and frameworks to inform team priorities and focus
· You can build a roadmap and articulate a product vision using tools and methods, such as a vision board
· You’re technically curious – you ask the right questions to drive better solutions and can translate between customer requirements and technology delivery
· You get data – using product metrics to prioritise effectively and seek out the right information to make strategic decisions
· You keep an eye on the commercials – get what makes a product viable and can articulate the business benefits
· You’re a team player, always up for contributing to building a great culture at Sainsbury’s tech
Who you are:
As a Tech professional, you are someone who thrives on innovation and pushing boundaries. Working for a 150-year-old retail chain like Sainsbury's offers you a unique opportunity to be part of a transformative journey, changing the way we operate and creating amazing systems and technologies. In this role, you will have the freedom and support to make a significant impact, collaborating with cross-functional teams to shape the technology vision and roadmap, and deliver exceptional experiences for our customers and colleagues. With access to vast amounts of data and a culture of learning, Sainsbury's Tech provides a dynamic and inspiring environment where experts come together, ideas are turned into reality, and products hit the market quickly. Join us in shaping the future of retail technology and be part of Sainsbury's Tech, the home of innovation.