What’s Involved In A Delivery Driver Job at Sainsbury’s?
Taking on a delivery driver position means that every day will be different. You’ll work with a strong team of supportive colleagues and meet a variety of customers – all of whom will look to you as a representative of your brand.
At Sainsbury’s, delivery driver jobs involve collecting and delivering products such as groceries, home essentials, clothing, health and beauty products and other goods that have been ordered by customers from the company’s website.
First of all, you’ll pick up all the items for delivery from a warehouse attached to your assigned store. You’ll then check in with your Online Assistant, ensuring that everything about the order – including vehicle information – matches the details provided for each delivery.
You’ll be in charge of arranging your deliveries in a suitable order and planning your route in a way that complements this best and ensures that all drop-offs are made on time.
Of course, it’s important that you always know exactly which delivery needs to be taken to which property and that all addresses are correct before you set off.
You need to be able to confirm that every delivery has been successful – so you’ll be tasked with asking for signatures at each household, usually electronically, using a handheld computer.
You should also include an invoice with each drop-off. This will list the products that have been ordered along with a breakdown of the costs and their total – plus any substituted items.
If there are any substitutes, you should draw the customer’s attention to them and ensure they are suitable.
On occasions where the customer is not at home to accept a delivery, you’ll need to return the items in question to the relevant store.
Finally, you need to electronically update delivery records and notify your employers of all mileage you’ve covered and the fuel you have purchased throughout your shift.